Our Quality Department goal is to ensure that all orders are reliably produced and satisfy all required customer specifications.

Our departments within Acromatic Plastics are completely integrated and work in-step towards improving the quality of the goods and services they provide. We utilize a standard business model with fully staffed functions providing service in

• Quality
• Manufacturing
• Purchasing
• Engineering and Design / Tooling
• Secondary Value Added Operations that provide assembly functions as an attractive cost saving option to your specific assembly needs.
• Administration

Quality Policy

Acromatic Plastics is committed to complete customer satisfaction by providing dependable qualtiy products and innovative cost saving solutions. We are dedicated to finding opportunities for continuous improvement and believe in the need to "Walk the talk and do it right the first time".

ISO Certified

Acromatic Plastics is ISO 9001:2000 certified and on track to achieve
ISO 13485 and ISO 9001:2008 in October 2009.

Process and Fact Based Approach to Management

We use a Six Sigma approach to building and maintaining our processes. We rely on facts and data to make decisions and utilize this methodology to develop, implement and improve the effectiveness of our QMS.

We monitor our performance by tracking results in the following areas:

• Status of Goals and Customer Satisfaction
• Status of Internal Audits
• Status of Preventive Actions
• Suitability / Effectiveness of the Quality Management System
• Training
• Monthly quality rating
• Delivery Performance
• PPM
• Open Customer Complaints and Corrective Actions
• Scrap
• Cost of Inefficiency
• RMA's
• Cost of Returns
• Credits as a Percent of Sales

The following topics illustrate how we incorporate Collaborative Management into our daily operation:

1. Safety along with housekeeping and cleanliness is primary in our operations. We clean as we work and utilize the 5-S
   (Sort / Set in order / Shine / Standardize / Sustain) approach in our manufacturing operation.
2. Open communication. We re-enforce the concept of TEAMWORK by using company meetings, department meetings, shift and "crew-huddles". We use this process to constantly find better ways to do things and to keep customer satisfaction and our quality policy both real and relevant.
3. As a One-Stop Value Added Supplier, we always consider a process in terms of cost and added value to the customer. Using process and input-output reviews, we take a Poka-Yoke (Mistake Proof) approach to constructing the necessary quality plans.
4. We continuously and objectively examine the effectiveness of our management system by evaluating multiple performance indicators such as On-time delivery and Customer Satisfaction (Refer to our metrics list).
5. We are alert to opportunities for improvement and turn every Corrective or Preventive Action into organizational training events.

For more information please contact:
Sean Maher, Quality Manager, ASQ-CQM
978-537-4102 x630
seanm@acromaticplastics.com